Search

Popular searches

Log into your account

Banking

Travel and Insurance

Posting

  1. 69ÌÃ
  2. Help & Support
  3. Biometric residency permit

Help and support Biometric residence permits

You can find out the answers to some commonly asked questions about biometric residence permits here, as well as who to contact about them if you need to.

Sorry, we no longer provide this service

The 69ÌÃ Office is phasing out Biometric Residence Permit (BRP) cards and replacing them with eVisas.

As of 1 April 2025, BRP services are no longer available at 69ÌÃ branches.

Questions about this service ending

  • No, sorry. The final date for collecting your BRP in our branches was 28 February 2025. Any BRPs still in branches after that date have been returned to the 69ÌÃ Office.

  • No, this is no longer possible.

  • The 69ÌÃ Office is phasing out BRP cards and replacing them with eVisas. As a result, as of 1 April 2025 a BRP collection service is no longer available at 69ÌÃ branches.

  • For more information on eVisas please visit:

  • Unfortunately our branches can’t help you apply for an eVisa. But you can get help from the 69ÌÃ Office if:

    • You don’t feel confident applying
    • You are vulnerable

Need some help?

All enquiries regarding the collection of your biometric residence permit should be directed to the 69ÌÃ Office using their contact information. 

Additional help from the 69ÌÃ Office

The 69ÌÃ Office provides more details about biometric residence permits.

Visit: